Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with [style zohra]. We are committed to delivering your orders quickly and securely across Pakistan.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • In case of any delay, our team will contact you through phone, WhatsApp, or email.

Shipping Coverage

We currently deliver to all major cities and regions across Pakistan.

Delivery availability may vary for remote areas.

Delivery Time

Estimated delivery times are:

  • Major Cities: 2–5 business days
  • Other Areas: 3–7 business days

Please note that delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges will be displayed during checkout.
  • Free shipping may be offered on selected products, promotions, or minimum order values.
  • Any applicable shipping fees are non-refundable unless the return is due to our error.

Order Tracking

Once your order has been shipped, you may receive tracking information via SMS, WhatsApp, email, or phone call, depending on the courier service used.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) across most locations in Pakistan.

Customers are requested to ensure that the provided contact number and delivery address are accurate to avoid delays.

Failed Deliveries

A delivery may be considered unsuccessful if:

  • The customer provides an incorrect address.
  • The customer is unavailable after multiple delivery attempts.
  • The customer refuses to accept the order.

In such cases, we reserve the right to cancel future Cash on Delivery orders or request advance payment for future purchases.

Damaged Packages

If your package arrives visibly damaged:

  • Please inspect the package before accepting delivery.
  • Take photos of the package and product.
  • Contact us within 48 hours of receiving the order.

We will review the issue and provide an appropriate solution.

Delayed Shipments

While we strive to meet all delivery timelines, delays may occasionally occur due to:

  • Courier service issues
  • Weather conditions
  • Public holidays
  • Natural disasters
  • High order volumes

We appreciate your patience and understanding in such situations.

Contact Us

For shipping-related inquiries, please contact us:

Store Name: [style zohra]
Email: [sajjad.ahmed1040@gmail.com]
WhatsApp: [03216669840]
Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM

We appreciate your trust in [Your Store Name] and are committed to providing a reliable and smooth delivery experience.

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